Helpdesk & Customer Support
Omnichannel shared inbox, automated SLA tracking, AI-powered suggested responses, and dedicated client portal natively connected to your CRM.
Early access · We reply within 1 business day · EU hosted · RGPD-compliant consent built in
app.webooto.com/app/tickets
No more lost support tickets across personal inboxes. Deliver fast, contextual help directly linked to your customer records.
Consolidate emails, website contact forms, and client portal tickets into a single unified team inbox.
Configure response time targets by tier. Automatic SLA countdowns and escalation alerts prevent tickets from going unanswered.
Context-aware AI reads ticket history and knowledge articles to suggest 1-click response drafts with high accuracy.
Provide clients with a branded self-service hub to submit tickets, track status, and view historical conversations.
Turn frequent resolutions into searchable public guides and internal team runbooks in just one click.
See the complete client profile next to every ticket: company details, past deals, billing history, and upcoming meetings.
BETTER TOGETHER
Webooto isn't a collection of disconnected tools. Every product shares a single customer data model, eliminating sync lag, Zapier fees, and lost context.
Deploy autonomous bots that qualify inbound leads and triage tickets 24/7.
Every form submission, lead capture, and payment syncs instantly to a contact record.
Collaborative knowledge base linked to deals, contacts, and sprint backlogs.
Tell us about your team. We set up your workspace and walk you through it.
